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Loss Adjusters Who Help With Insurance Claims


When dealing with an insurance claim it is normal practice for the loss adjusters appointed by the insurance company to determine if the claim is valid and to then report back to the insurer regarding the amount of damage caused and approximate cost to restore the property back to its pre-loss condition. Insurance companies employ the loss adjusters to deal with the insurance claim settlement and as their title suggests they ‘adjust’ the value of an insurance claim.

Having researched the historical events it is valid to state that in most cases the adjustment is in a downwards trend mainly due to the fact that it is in the insurance company's interest to reduce liability and save as much money as possible. In most cases the policyholder is at a disadvantage as they have no experience in dealing with an insurance claim, whereas the loss adjuster may have many years’ experience, and have handled 100’s if not 1,000’s of similar claims. Do you think that is fair to the policy holder?

What If The Loss Adjusters Worked For You Instead?

Did you know that you have the right to choose your own independent claims management/assessor or loss adjusting company to assess ALL aspects of the claim and then liaise between you and your insurance company? This provides YOU with a level playing field and gives you more control in the negotiations of your settlement. You can be assured that you will receive all you are entitled to rather than what only what the insurance company lets you think you can claim!

Introducing Public Loss Adjusters


We are the Public Loss Adjusters working for you, not your insurance company. We are members of the Chartered Institute of Loss Adjusters (CILA). Our two senior claims managers have over 65 years of combined loss adjusting experience (previously working for insurance companies). We therefore offer expertise in all elements of professional loss adjusting and claim management.

Our team of experts are made up of specialist loss adjusters, loss assessors, desktop claims handlers, project managers and independent surveyors. If PLA handle your claim not only can we offer a free loss adjusting service (in most cases) we can also arrange for repairs to your property. By offering an all in one solution you can be assured that you do not need to deal with anyone else as we offer the complete service.

Access To Specialist Building Restoration Companies

When your property has been effected by fire, escape of water, flood or impact damage the effect of the event is upsetting enough on its own. If you then have to factor the stress of dealing with your insurance company followed by hiring local builders to repair your property. How do YOU know that the builders you employ will do a good job and are they experienced enough to carry out the work needed to restore your property back to its pre-loss condition?

We have direct access to a nationwide network of local builders who are specific experts in flood, fire, escape of water and impact damage restoration. These builders and contractors carry out insurance work on a daily basis so are competent, proficient AND experienced. In addition all building and contracting companies are vetted for quality, experience and workmanship before being allowed to be part of this nationwide building contractors network.

We Only Use Fully Trained And Experienced Builders

All our building companies have highly trained and experienced staff. Contractors offer a standard 2 year insurance backed guarantee on all work completed. Any drying and restoration staff are also trained to BDMA and IICRC standards so that this important stage of the claim process can be carried out professionally and the actual building works authorised as soon as possible following an escape of water or flooding incident.

Do YOU Need Help with YOUR Insurance Claim?

If you have suffered a fire, flood or any other insured event to your home or business, our 24/7 helpline is available to provide you with free loss adjusting and claim management advice 24 hours a day where you can talk directly to one of our claim managers, loss assessors or adjusters depending on the size of the incident. Due to the fact that we work for YOU and not the insurer, we can act as YOUR personal insurance claim help expert. Remember we put your interests first, with the majority of our customers finding our services beneficial due to the advice we offer during all stages of the insurance claim.

We provide exactly the same level of professional advice to you which an insurance company will receive from their own appointed loss adjuster. We ensure you receive 100% of your entitlement on an unbiased and impartial basis.

Call us NOW on 08000 434 999 to find out how we can help you.

24 Hour Emergency Phoneline

Types of Property Insurance Claims Our Assessors Can Assist With
  • Fire Insurance Claims
  • Flood Insurance Claims
  • Fire and Flood Initial Restoration and Drying Claims
  • Escape of Water Claims
  • Burst Pipe and Water Leak Claims
  • Storm Damage Claims
  • Vandalism Claims
  • Theft Claims
  • Impact Damage Claims
  • Accidental Damage Claims
  • Subsidence Insurance Claims

PLA can arrange a 24 hour contractor emergency call out dependent on the nature of the services you require.

Subject to the coverage inclusions on your policy we can also arrange the following when covered:

  • Loss of Earnings
  • Emergency Call Out
  • Business Interuption
  • Stock Loss
  • Emergency Security
  • Emergency Interim Payments
  • Alternative Accomodation
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Latest Updates

Latest Update

Due to recent flooding in Somerset Public loss adjusters would like offer free insurance claim help and advice to who have been affected in this and all other areas of the UK. To read the full story click here.

Customer Testimonials

Our Testimonials

"All contractors involved have arrived in a timely manner and completed the work to a high standard. The contracts manager was helpful, friendly and on hand at all times"

Sheryl Duffy, Worcestershire

Our Testimonials


”We have been very pleased with the outstanding work carried out. The work has been carried out to a high standard and nothing was too much trouble. We would definitely recommend and use their services again if required ”

Mr & Mrs Tong, Sutton/Croydon